Hearing Aids for Seniors in New Zealand 🇳🇿

Comprehensive guide to hearing aids for seniors aged 65+. Compare prices, providers, technology levels, and government subsidies. Make an informed decision with our expert comparisons of Bay Audiology, Dilworth Hearing, Life Unlimited, and other leading NZ providers.

Government Subsidy Available

Eligible seniors can receive $511.11 per hearing aid through the Ministry of Health subsidy scheme. Super Gold Card holders and Community Services Card holders may qualify.

Hearing Aid Prices in New Zealand 2024

Hearing aid costs vary significantly based on technology level, features, and provider. Here's what you can expect to pay in New Zealand:

Basic Level
$1,500 - $2,500
per pair
  • Essential amplification
  • 4-8 channels
  • Basic noise reduction
  • Manual volume control
  • Best for quiet environments
MOST POPULAR
Mid-Range
$3,000 - $5,000
per pair
  • Advanced sound processing
  • 12-16 channels
  • Bluetooth connectivity
  • Directional microphones
  • Rechargeable options
  • Good for most situations
Premium
$6,000 - $8,000+
per pair
  • AI-powered processing
  • 20-24+ channels
  • Automatic scene detection
  • Superior noise reduction
  • Smartphone app control
  • Best for challenging environments

💡 Price Tip

Don't automatically choose the most expensive option. Mid-range hearing aids ($3,000-$5,000) offer excellent performance for most seniors and include modern features like Bluetooth and rechargeable batteries.

With the government subsidy of $511.11 per aid ($1,022.22 per pair), your out-of-pocket cost for mid-range aids drops to approximately $1,978-$3,978 per pair.

Types of Hearing Aids Explained

Understanding the different styles helps you choose the right fit for your lifestyle, hearing loss severity, and dexterity level.

Behind-the-Ear (BTE)

The most common type in New Zealand. All electronics housed in a case behind the ear, connected to an ear mold via a tube.

✅ Advantages:
  • • Suitable for all hearing loss levels
  • • Easy to handle and adjust
  • • Longer battery life
  • • More powerful amplification
  • • Less feedback/whistling
❌ Disadvantages:
  • • More visible
  • • May interfere with glasses
  • • Can pick up wind noise
Price Range: $2,000 - $6,000 per pair
Best for: Seniors with dexterity issues, severe hearing loss, or who want easy maintenance

Receiver-in-Canal (RIC) / Receiver-in-the-Ear (RITE)

Similar to BTE but smaller, with the speaker/receiver sitting in the ear canal. Connected by a thin wire rather than a tube.

✅ Advantages:
  • • More discreet than BTE
  • • Natural sound quality
  • • Less occlusion (plugged feeling)
  • • Suitable for mild-severe loss
  • • Modern features (Bluetooth, etc.)
❌ Disadvantages:
  • • Receiver can get clogged with wax
  • • More expensive to repair
  • • Requires some dexterity
Price Range: $3,000 - $7,000 per pair
Best for: Active seniors who want a balance of discretion and performance

In-the-Ear (ITE) & In-the-Canal (ITC)

Custom-molded to fit your ear. ITE fills the outer ear bowl, while ITC sits partly in the canal. Both are one-piece devices.

✅ Advantages:
  • • Less visible than BTE
  • • Custom fit for comfort
  • • No interference with glasses
  • • All-in-one design
  • • Easy to insert/remove
❌ Disadvantages:
  • • Shorter battery life
  • • More susceptible to wax/moisture
  • • Small controls harder to adjust
  • • Not for severe hearing loss
Price Range: $3,000 - $8,000 per pair
Best for: Seniors with mild-moderate loss who prioritize discretion and have good dexterity

Completely-in-Canal (CIC) & Invisible-in-Canal (IIC)

The smallest and most discreet options, sitting deep in the ear canal. Nearly invisible when worn.

✅ Advantages:
  • • Virtually invisible
  • • Natural sound (ear anatomy used)
  • • Less wind noise
  • • Can use phone normally
❌ Disadvantages:
  • • Very small batteries (short life)
  • • Difficult to handle/adjust
  • • Only for mild-moderate loss
  • • Most expensive option
  • • No room for advanced features
  • • Not suitable for narrow ear canals
Price Range: $4,000 - $9,000 per pair
Best for: Younger seniors with good dexterity and mild loss who want maximum invisibility

Top Hearing Aid Providers in New Zealand

Compare the leading hearing aid providers across New Zealand. All providers listed accept the Ministry of Health subsidy.

Bay Audiology

🌐 bayaudiology.co.nz | 📍 60+ clinics nationwide
LARGEST NETWORK

New Zealand's largest hearing healthcare provider with over 60 clinics. Owned by Sonova Group (makers of Phonak). Offers comprehensive hearing services including free hearing tests, 90-day trial periods, and ongoing support.

Brands Offered:

  • • Phonak (premium brand)
  • • Unitron
  • • Hansaton
  • • Bay Own brand

Key Features:

  • • Free hearing tests
  • • 90-day money-back guarantee
  • • 3-year warranty standard
  • • Evening & weekend appointments
  • • Home visits available
Typical Pricing (per pair after subsidy):
Basic: $1,500 - $2,200
Mid-range: $2,800 - $4,500
Premium: $5,500 - $7,500

Dilworth Hearing

🌐 dilworthhearing.co.nz | 📍 22 clinics (North Island focused)
NZ OWNED

New Zealand-owned and operated since 1987. Known for personalized service and supporting the Dilworth Trust's education programs. Strong focus on senior care with patient education and ongoing support.

Brands Offered:

  • • Oticon (Danish premium)
  • • Widex (Danish premium)
  • • Signia (German)
  • • ReSound (Danish)

Key Features:

  • • Free hearing consultations
  • • 60-day trial period
  • • 3-year warranty & loss insurance
  • • Proceeds support NZ education
  • • Experienced audiologists
Typical Pricing (per pair after subsidy):
Basic: $1,600 - $2,400
Mid-range: $3,200 - $4,800
Premium: $5,800 - $7,800

Life Unlimited (Royal NZ Foundation of the Blind)

🌐 lifeunlimited.net.nz | 📍 Nationwide service
CHARITABLE

Part of the Blind Foundation, Life Unlimited provides hearing services with a charitable focus. Offers additional support for seniors with both vision and hearing challenges. Not-for-profit model means competitive pricing.

Brands Offered:

  • • Starkey (American brand)
  • • Phonak
  • • ReSound
  • • Multiple options

Key Features:

  • • Free hearing assessments
  • • Not-for-profit pricing
  • • Dual sensory support (vision+hearing)
  • • Community-focused care
  • • Financial hardship assistance
Typical Pricing (per pair after subsidy):
Basic: $1,400 - $2,000
Mid-range: $2,800 - $4,200
Premium: $5,200 - $7,000

Triton Hearing

🌐 tritonhearing.co.nz | 📍 15+ clinics
VETERAN-FRIENDLY

Independent provider with experienced audiologists. Known for transparent pricing and taking time with senior clients. Accepts Veterans' Affairs funding and works with ACC claims.

Brands Offered:

  • • Oticon
  • • Phonak
  • • Signia
  • • Widex

Key Features:

  • • Free hearing tests
  • • 90-day trial period
  • • Veterans' Affairs expertise
  • • ACC claim specialists
  • • Home visits in some areas
Typical Pricing (per pair after subsidy):
Basic: $1,500 - $2,300
Mid-range: $3,000 - $4,600
Premium: $5,400 - $7,400

🛡️ What to Ask Before You Buy

  • 1. Trial period: Insist on at least 60-90 days to test in real-world situations
  • 2. Warranty coverage: What's included? Repairs, replacements, loss/damage?
  • 3. Follow-up care: How many adjustment appointments are included?
  • 4. Upgrade path: Can you upgrade to better technology within the trial period?
  • 5. Total cost: Get a written quote including ALL costs (batteries, accessories, ongoing care)

Ministry of Health Hearing Aid Subsidy Explained

The New Zealand government provides financial assistance for hearing aids through the Ministry of Health Hearing Aid Subsidy Scheme. Here's exactly how it works:

$511.11
per hearing aid
($1,022.22 per pair)

✅ Who Qualifies:

  • • NZ citizens or permanent residents
  • • Have lived in NZ for 2+ years
  • • Hold a Community Services Card OR
  • • Hold a Super Gold Card (65+) OR
  • • Receiving certain benefits
  • • Must have audiologist assessment

📋 How to Apply:

  • 1. Get hearing test from registered audiologist
  • 2. Audiologist completes subsidy application
  • 3. Provider submits claim on your behalf
  • 4. Subsidy applied directly to purchase price
  • 5. You pay the difference

Real Cost Examples After Subsidy

Basic Hearing Aids (Phonak Audeo Essential)
Suitable for mild-moderate loss, basic features
$2,500
$1,478
Original price: $2,500 - Subsidy: $1,022.22 = $1,477.78 out-of-pocket
Mid-Range Hearing Aids (Oticon More 2)
Bluetooth, rechargeable, excellent noise reduction
$5,000
$3,978
Original price: $5,000 - Subsidy: $1,022.22 = $3,977.78 out-of-pocket
Premium Hearing Aids (Widex Moment Sheer 440)
AI-powered, superior sound quality, all features
$8,000
$6,978
Original price: $8,000 - Subsidy: $1,022.22 = $6,977.78 out-of-pocket

💰 Veterans' Affairs Funding

War veterans and those with accepted service-related hearing loss may qualify for 100% funding through Veterans' Affairs.

Contact Veterans' Affairs: 0800 483 8372 or visit veteransaffairs.mil.nz

🏥 ACC Coverage

If your hearing loss resulted from an accident (including workplace noise), ACC may cover full cost of hearing aids plus ongoing care.

Contact ACC: 0800 101 996 or discuss with your audiologist

Step-by-Step Guide to Getting Hearing Aids

Follow this proven process to ensure you get the right hearing aids at the best price with proper support.

1

Recognize the Signs

Common signs you might need hearing aids:

  • • Difficulty hearing in noisy environments (restaurants, gatherings)
  • • Frequently asking people to repeat themselves
  • • TV or radio volume seems too low to others
  • • Phone conversations are challenging
  • • Missing doorbells, phone rings, or alarms
  • • Family members complaining you can't hear them
Action: Don't wait. Early intervention leads to better outcomes. Book a free hearing test.
2

Get a Professional Hearing Test

Book a comprehensive hearing assessment with a registered audiologist. Most providers offer free tests.

What to expect:
  • • 30-60 minute appointment
  • • Ear examination (otoscopy)
  • • Pure tone audiometry test
  • • Speech understanding tests
  • • Results explained with audiogram
What to bring:
  • • Super Gold Card (for subsidy)
  • • Community Services Card (if applicable)
  • • List of medications
  • • Support person if desired
  • • Questions you want answered
Action: Compare at least 2-3 providers. Bay Audiology, Dilworth Hearing, and Life Unlimited all offer free tests.
3

Discuss Your Options

Your audiologist will recommend hearing aids based on your hearing loss, lifestyle, budget, and dexterity.

Important questions to ask:
  • ✓ What technology level do I actually need for my lifestyle?
  • ✓ What's the total cost including all follow-up care?
  • ✓ How long is the trial period and what does it include?
  • ✓ What's covered under warranty? For how long?
  • ✓ What are ongoing costs (batteries, cleaning, adjustments)?
  • ✓ Can I trial different brands before deciding?
  • ✓ Do you offer rechargeable options?
  • ✓ What happens if I'm not happy with them?
Action: Don't feel pressured to buy immediately. Take information home and compare options.
4

Apply for Government Subsidy

Your hearing aid provider will handle the subsidy application on your behalf. The $511.11 per aid is deducted from the purchase price.

Super Gold Card holders:

Automatically eligible. Provider will verify your card and process the subsidy.

Community Services Card:

Bring your card to the appointment. Provider will process subsidy claim.

Action: Confirm the subsidy has been applied before finalizing purchase. Get a written quote.
5

Order and Fitting

Once you've chosen your hearing aids, the provider will order them (custom models require ear molds) and schedule your fitting appointment.

At your fitting appointment:
  • • Hearing aids programmed to your specific hearing loss
  • • Taught how to insert, remove, and clean them
  • • Shown how to change batteries or charge them
  • • Practice using controls and settings
  • • Given care instructions and supplies
Action: Bring a family member to help learn the maintenance routine. Take notes!
6

Trial Period (Critical!)

Use your hearing aids in ALL situations during the 60-90 day trial period. This is your safety net.

Test them in various environments:
  • ✓ Quiet conversations at home
  • ✓ Noisy restaurants and cafes
  • ✓ Group gatherings and social events
  • ✓ Watching TV and listening to radio
  • ✓ Phone conversations
  • ✓ Outdoors (wind, traffic noise)
  • ✓ Car as passenger and driver
  • ✓ Church, clubs, community centers
Expect an adjustment period: Your brain needs 2-4 weeks to adapt to amplified sound. Sounds may seem too loud or tinny at first. This is normal.
Action: Keep a diary of situations where hearing aids work well or poorly. Bring this to follow-up appointments.
7

Follow-Up Adjustments

Expect multiple follow-up appointments for fine-tuning. This is normal and included in your purchase.

Typical adjustment timeline:
  • • Week 1-2: First adjustment
  • • Week 4-6: Second fine-tuning
  • • Week 8-12: Final optimization
  • • Ongoing as needed (included)
Be specific about issues:
  • • "Too loud in the kitchen"
  • • "Can't hear wife's voice clearly"
  • • "Whistling when I chew"
  • • "Uncomfortable after 2 hours"
Action: Don't suffer in silence. Contact your audiologist immediately if something isn't right.
8

Ongoing Care and Maintenance

Proper care extends the life of your hearing aids and ensures optimal performance.

Daily care:
  • • Clean with provided tools daily
  • • Check for wax buildup
  • • Store in dehumidifier overnight
  • • Charge or change batteries
Professional care:
  • • 6-monthly cleaning appointments
  • • Annual hearing test review
  • • Tube/dome replacements
  • • Software updates as needed
Typical ongoing costs:
  • • Batteries (if not rechargeable): $5-15/month
  • • Professional cleaning: Often free or $20-40
  • • Replacement tubes/domes: $20-60/year
  • • Repairs (outside warranty): $100-400 depending on issue

Frequently Asked Questions

How much do hearing aids cost for seniors in New Zealand?

Hearing aid prices in New Zealand range from $1,500 to $8,000+ per pair depending on technology level:

  • Basic models: $1,500-$2,500 (essential amplification, 4-8 channels, basic noise reduction)
  • Mid-range devices: $3,000-$5,000 (Bluetooth, rechargeable, 12-16 channels, directional microphones)
  • Premium hearing aids: $6,000-$8,000+ (AI-powered, 20+ channels, automatic scene detection, superior noise reduction)

Government subsidies can reduce costs by $511.11 per aid ($1,022.22 per pair) for eligible seniors with Super Gold Cards or Community Services Cards.

Are hearing aids free for seniors in New Zealand?

Hearing aids are not completely free, but NZ Super Gold Card holders and those with Community Services Cards can access subsidies of $511.11 per hearing aid through the Ministry of Health Hearing Aid Subsidy Scheme.

War veterans may qualify for full funding through Veterans' Affairs if their hearing loss is service-related. Some DHBs also provide additional assistance for low-income seniors.

With the subsidy, basic hearing aids can cost as little as $1,478 per pair out-of-pocket ($2,500 - $1,022 subsidy).

What is the best hearing aid brand in New Zealand?

Leading hearing aid brands in New Zealand include Phonak, Oticon, Widex, Signia, ReSound, and Starkey. The "best" brand depends on your specific hearing loss, lifestyle, and budget.

Brand reputation in NZ:
  • Phonak (Swiss): Most popular in NZ, excellent reliability, good for all loss levels
  • Oticon (Danish): Superior speech understanding, BrainHearing technology
  • Widex (Danish): Natural sound quality, great for music lovers
  • Signia (German): Advanced features, sleek designs
  • ReSound (Danish): Innovative connectivity, great app control
  • Starkey (American): Health tracking features, falls detection

Most major NZ providers like Bay Audiology and Dilworth Hearing offer multiple premium brands. It's recommended to trial different brands before purchasing.

How long do hearing aids last?

Hearing aids typically last 5-7 years with proper care and maintenance. Premium models often last longer than basic models.

Factors affecting lifespan:

  • • Build quality and technology level
  • • Frequency of use (more use = more wear)
  • • Exposure to moisture and earwax
  • • How well they're maintained and cleaned
  • • Environmental conditions (humidity, temperature)

Regular professional cleaning and servicing can extend the life of your hearing aids. After 5-7 years, it's often worth upgrading to benefit from new technology rather than continuing to repair older models.

💡 Tip: Many providers offer upgrade programs after 3-4 years, allowing you to trade in old aids for credit toward new technology.

Can I claim hearing aids on ACC in New Zealand?

Yes, ACC may cover hearing aids if your hearing loss resulted from an accident they've accepted. This includes:

  • Workplace noise-induced hearing loss (gradual process claims)
  • Sudden noise trauma (explosion, gunshot, etc.)
  • Head injuries affecting hearing
  • Other injury-related hearing damage

ACC typically provides full or partial funding for hearing aids and ongoing support including batteries, repairs, and replacements.

How to claim:
  1. 1. File an ACC claim for hearing loss (or check existing claim)
  2. 2. Get medical evidence linking hearing loss to the accepted accident
  3. 3. ACC will arrange hearing assessment if claim accepted
  4. 4. Approved hearing aids provided through ACC's supplier network

Contact: ACC on 0800 101 996 or discuss with your audiologist who can help with the claim process.

What's the difference between behind-the-ear and in-the-ear hearing aids?

Behind-the-ear (BTE) hearing aids sit behind the ear with a tube connecting to an ear mold in the ear canal:

BTE Advantages: Powerful amplification suitable for all hearing loss levels • Easy to handle and adjust • Longer battery life • Less feedback/whistling • Better for dexterity issues
BTE Disadvantages: More visible • May interfere with glasses • Can pick up wind noise
Price: $2,000-$6,000 per pair

In-the-ear (ITE) devices fit inside the ear canal as one-piece custom-molded units:

ITE Advantages: More discreet • Custom fit for comfort • No interference with glasses • All-in-one design
ITE Disadvantages: Shorter battery life • More susceptible to wax/moisture • Small controls harder to use • Not suitable for severe loss
Price: $3,000-$8,000 per pair

💡 Recommendation: BTEs are typically better for seniors due to easier handling, longer battery life, and suitability for all hearing loss levels. However, if discretion is your priority and you have mild-moderate loss with good dexterity, ITEs are excellent.

Do I need one or two hearing aids?

If you have hearing loss in both ears (bilateral hearing loss), two hearing aids are strongly recommended. Most seniors have bilateral loss.

Benefits of two hearing aids (binaural hearing):
  • Better sound localization: Know where sounds are coming from (safety for traffic, etc.)
  • Improved speech understanding: Especially in noisy environments like restaurants
  • Balanced hearing: Natural sound quality with proper stereo effect
  • Reduced listening effort: Less mental fatigue at the end of the day
  • Better in groups: Follow multiple speakers in conversations
  • Prevents auditory deprivation: Unaided ear can lose ability to process speech over time

While one hearing aid costs less initially ($750-$4,000 vs. $1,500-$8,000 for two), the significant improvement in hearing quality makes bilateral fitting worthwhile for most people.

💡 Note: The government subsidy applies to each hearing aid ($511.11 × 2 = $1,022.22 for a pair), helping offset the cost of bilateral fitting.

How do I get a hearing test in New Zealand?

You can get a hearing test from:

1. Private audiology clinics
Book directly with providers like Bay Audiology, Dilworth Hearing, Life Unlimited, or Triton Hearing. Most offer free hearing tests with no obligation.
2. Hearing aid providers
Many retail hearing aid clinics offer free assessments as part of their service.
3. GP referral to DHB
Your doctor can refer you to your local DHB audiology service. May have longer wait times but typically free or low-cost.

Recommended frequency: Seniors aged 65+ should have hearing tested every 2-3 years, or sooner if experiencing hearing difficulties.

💡 Pro tip: Get tested at 2-3 different providers to compare recommendations and pricing. Bay Audiology, Dilworth Hearing, and Life Unlimited all offer free tests with no pressure to buy.

What to Expect: Your First Weeks with Hearing Aids

Getting used to hearing aids takes time. Here's what to expect and how to succeed:

Week 1: Start Slowly

✓ What to Do:

  • • Wear 2-4 hours per day at home
  • • Start in quiet environments
  • • Practice conversations with one person
  • • Get used to your own voice sounding different
  • • Notice sounds you've been missing (clock ticking, fridge humming)

⚠️ Normal Experiences:

  • • Everything sounds loud or "tinny"
  • • Your voice sounds strange
  • • Background noise seems overwhelming
  • • Slight discomfort or ear fatigue
  • • Feeling self-conscious about wearing them

Week 2-3: Build Up Gradually

✓ What to Do:

  • • Increase to 6-8 hours per day
  • • Wear in slightly busier environments (café, supermarket)
  • • Try watching TV with hearing aids
  • • Practice phone conversations
  • • Book first follow-up appointment if needed

✓ Progress You'll Notice:

  • • Sounds becoming more natural
  • • Less conscious of wearing them
  • • Understanding speech better
  • • Missing them when not wearing
  • • Family noticing you responding better

Week 4+: Full-Time Wear

✓ What to Do:

  • • Wear all waking hours
  • • Use in all environments (noisy restaurants, groups)
  • • Adjust settings for different situations
  • • Clean and maintain daily
  • • Schedule 6-week tuning appointment

✓ Full Benefits:

  • • Confident in social situations
  • • Enjoying music and TV again
  • • Less mental fatigue from straining
  • • Better mood and less isolation
  • • Wondering how you lived without them!

💡 Top Tips for Success

  • Be patient: Your brain needs 3-4 months to fully adjust to hearing aids
  • Wear them consistently: Part-time wear slows adjustment - aim for all day by week 4
  • Return for tuning: Most people need 2-3 adjustments in first 3 months
  • Join support group: Many audiologists run hearing aid user groups
  • Don't give up: 90% of people who persist love their hearing aids after 3 months

Daily Care & Maintenance for Hearing Aids

✓ Daily Routine (5 minutes)

Morning:
  • • Check battery (replace if low)
  • • Wipe with dry cloth
  • • Check for wax buildup
  • • Insert and test both ears
Evening:
  • • Remove and clean with provided tool
  • • Wipe dome/mold with damp cloth
  • • Open battery door (saves battery)
  • • Store in case away from moisture

✓ Weekly Tasks (10 minutes)

  • Deep clean wax filters: Replace if blocked (spare filters in pack)
  • Check tubing: Replace if cracked or discolored (BTE aids)
  • Test in both ears: Ensure both working at same volume
  • Check case: Clean and dry storage case
  • Stock batteries: Ensure you have 2-3 spare batteries

⚠️ What to Avoid

  • Water: Remove before showering/swimming (even "water-resistant" ones)
  • Heat: Don't leave in hot car, near heater, or in direct sun
  • Dropping: Keep over soft surface when inserting/removing
  • Hair products: Apply before putting hearing aids in
  • Cleaning chemicals: Only use provided cleaning tools, never alcohol

🔧 Troubleshooting Common Issues

Not loud enough?

Check battery, clean wax filter, increase volume, or book tuning appointment

Whistling/feedback?

Re-insert properly, check for wax in ear canal, or ear mold may need remake

Sounds unclear?

Clean wax filter, check microphone port, may need professional cleaning

Uncomfortable?

Ear mold may need adjustment - book fitting appointment (usually free)

Ready to Improve Your Hearing?

Don't let hearing loss hold you back from enjoying life. Book a free hearing test today and explore your options with no obligation.

$511
Government subsidy
per hearing aid
60-90
Day trial period
risk-free testing
FREE
Hearing tests at
major providers

Top Recommended Providers:

Bay Audiology
🌐 bayaudiology.co.nz
📞 0800 423 624
Dilworth Hearing
🌐 dilworthhearing.co.nz
📞 0800 345 967
Life Unlimited
🌐 lifeunlimited.net.nz
📞 0800 24 33 33
Triton Hearing
🌐 tritonhearing.co.nz
📞 0800 487 486