Last updated: 12 November 2025
1. Information We Collect
We only collect information when you voluntarily provide it by requesting to speak with one of our partners or showing interest in a specific service.
Personal Information (Only When You Request Contact)
- Name and contact details
- Email address
- Phone number
- Location information (city/region)
- Age range or date of birth (for service eligibility)
- Address information (if required for specific services)
- Service preferences and requirements
Automatic Information
- IP address and general location
- Browser type and version
- Device information
- Pages viewed and time spent on site
- Referral source
This information is collected to improve our website experience and is not personally identifiable.
2. How We Use Your Information
Your personal information is used solely for the following purposes:
- To connect you with relevant service providers based on your requests
- To facilitate introductions between you and our partner providers
- To improve our comparison service and website functionality
- To communicate with you about your enquiry and follow up on referrals
- To comply with legal obligations
- To analyze website usage patterns (anonymized data only)
Important: We do not use your information for marketing purposes beyond responding to your specific service requests.
3. Information Sharing and Referral Fees
We share your information only in the following circumstances:
- Service providers you specifically request contact from - We pass your details to providers you've expressed interest in
- Essential service providers - Companies that help us operate our website (hosting, analytics, etc.) under strict confidentiality agreements
- Legal requirements - When required by law or to protect our rights
Referral Fee Disclosure
Senior Savings NZ may receive commission or referral fees from service providers when you engage their services through our platform. This does not affect the price you pay and helps us maintain our free comparison service. We are transparent about these relationships and they do not influence our commitment to helping you find the best options for your needs.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Data portability
- Lodge a complaint with a supervisory authority
6. Cookies and Tracking
We use minimal cookies and tracking to provide our service:
- Essential cookies - Required for basic site functionality
- Analytics cookies - To understand how visitors use our site (anonymized data)
- Functionality cookies - To remember your preferences during your visit
We do not use tracking cookies for advertising or marketing purposes. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Age Requirements
Our services are designed for seniors aged 55 and older. We do not knowingly collect personal information from individuals under 18 years of age, and we require users to be at least 18 to use our referral services.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
For privacy-related inquiries, please contact us at:
- Email: privacy@seniorsavings.co.nz
- Address: Auckland, New Zealand
We aim to respond to all privacy inquiries within 48 hours.